We are going to follow two of our protagonistas in real life sales order scenarios.
Jim works in a large electronics store and is selling a BigBook Pro computer to an initially unknown customer. The quote and sales order is created. The stock is checked, the delivery address is entered. The order and invoice are paid on the spot in cash.
Liz works in the financial department as an administrative assistant. She receives an email from her colleague, a sales person with a sales order attached. Liz is now going to enter this sales order in Openbravo ERP.
Both Jim and Liz spend a lot of time doing this type of activities. For them it is crucial to have an ERP that lets them create sales orders the easy, fast and smart way.
Check out the scenarios and let us know whether you think we are doing the right thing for our imaginary friends.
Sales Orders with Jim & Liz
Thursday, June 10, 2010
Posted by Rob Goris at 12:38 PM
Labels: interaction design, process redesign
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2 comments:
We can't read your pdf doc sorry.
Strange. I´ve now exported as PDF5 and packed them into a zip. Try again please.
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